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Clients Satisfaction Survey

1. Do you know who your support coordinator is? Does your support coordinator call to check up on you?
2. When you ask for services or changes, do things get done quickly?
3. Do the people who help you work well together?
4. Have you ever had trouble getting services because there weren’t enough staff or helpers?
5. Does your support coordinator know a lot of people and programs that can help you?
6. My support coordinator is resourceful and knowledgeable (hint - gives me choices, and enough information to help me make better decisions)
7. I feel comfortable discussing issues with my support coordinator (hint - respectful to my culture, language and identity)
8. My support coordinator helps me when I need some self-direction.
9. Do you know your rights (what you can say yes or no to) when getting services?
10. Has your support coordinator explained what you are responsibilities being part of the DDD waivers?
11. Do you feel safe?
12. Do you know who to call if you feel unsafe or if something bad happens?
13. Are you working on your goals and making progress?
14. Are you happy with your support coordinator and the services you get?
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